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The Villages Medical Centre are looking for friendly reception staff who are organised with excellent customer service skills for a fast paced environment where you can make a real difference to people's lives every day.
Life behind our reception desk can be both busy and demanding but very rewarding. You must be able to work under pressure and as part of a friendly and welcoming team.
Responsibilities:
· answer the telephone in a courteous, timely and professional manner
· communicate with patients and their families in a compassionate manner
· communicate with GPs, other health professionals and their staff
· make appointments and triage appropriately to the correct clinicians
· perform any other administrative duties as directed
· use clinical IT systems (full training will be provided)
· maintain patient and practice confidentiality at all times
· ensure all mandatory training is complete and up to date
16 - 20 hours per week. Shift pattern will be between 08:00 - 18:30 Monday - Friday
Job Types: Part-time, Permanent
Salary: £11.00 per hour
Benefits:
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
Language:
- English (preferred)
Work Location: In person
Reference ID: recvmc0823
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