Front of House Team Member
Duties:
- Provide excellent guest services by welcoming and greeting customers
- Take customer orders and accurately enter them into the POS system
- Upsell menu items and promote daily specials
- Ensure prompt and efficient service to meet customer expectations
- Collaborate with kitchen staff to ensure timely delivery of food orders
- Assist with food preparation and plating as needed
- Maintain cleanliness and organization of the dining area
- Handle customer inquiries, concerns, and complaints in a professional manner
- Process customer payments and handle cash transactions accurately
- Collaborate with team members to ensure smooth operations
Requirements:
- Previous experience in a customer service role is preferred
- Strong communication and interpersonal skills
- Basic math skills for handling cash transactions and calculating bills
- Ability to work in a fast-paced environment while maintaining attention to detail
- Time management skills to prioritize tasks effectively
- Knowledge of culinary techniques and food preparation is a plus
Join our team as a Front of House Team Member and be part of creating an exceptional dining experience for our customers. As a member of our team, you will have the opportunity to showcase your excellent customer service skills while working in a dynamic and collaborative environment.
We offer competitive pay rates, flexible scheduling options, and opportunities for career growth within our organization. If you are passionate about providing exceptional guest services and enjoy working in a team-oriented setting, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience in the hospitality industry. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Salary: £10.81-£12.24 per hour
Benefits:
- Employee discount
- Flexitime
- Free parking
Schedule:
- Flexitime
Experience:
- Hospitality: 2 years (preferred)
- Bartending: 2 years (preferred)
Work Location: In person
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